1. Introduction
1.1 These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 99bd ("the Platform", "we", "us", "our") governing your access to and use of the website located at https://99bd.io and all associated services, games, promotions, and features offered therein.
1.2 By registering an account, making a deposit, placing a bet, or otherwise using any part of the 99bd platform, you acknowledge that you have read these Terms in full, that you understand them, and that you unconditionally agree to be bound by them. If you do not accept these Terms, you must not use the platform.
1.3 99bd is an online betting and gaming platform designed for adult players in Bangladesh and other eligible jurisdictions. The platform offers sports betting (including cricket, football, kabaddi, and other markets), live casino games, slots, and crash games provided by internationally certified software studios.
1.4 These Terms should be read alongside the Privacy Policy and the Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall legal framework governing your use of 99bd.
2. Definitions
In these Terms, the following words and expressions shall have the meanings set out below unless the context clearly requires otherwise:
- "Account" means the personal account created by a Player upon successful registration on the 99bd platform.
- "Balance" means the total amount of real-money funds held in a Player's Account at any given time, denominated in Bangladeshi Taka (৳).
- "Bet" means any wager placed by a Player on a sporting event, casino game, or any other market made available through the platform.
- "Bonus Funds" means promotional credits awarded by 99bd that are subject to wagering requirements before they may be withdrawn as real money.
- "KYC" means Know Your Customer — the identity and age verification process required under responsible gaming and anti-money-laundering obligations.
- "Platform" means the 99bd website, all associated web pages, mobile browser interfaces, games, betting markets, and ancillary services accessible via https://99bd.io.
- "Prohibited Territory" means any jurisdiction in which online gambling is illegal or where 99bd is not licensed to operate. Players must satisfy themselves that access to the platform is lawful in their jurisdiction.
- "Winnings" means any real-money amount credited to a Player's Account as a result of a successful Bet or game outcome, after deduction of the original stake where applicable.
3. Eligibility
3.1 Age Requirement. You must be at least 21 years of age to register an Account or use any service offered by 99bd. This is a strict and non-negotiable requirement. By creating an Account, you warrant and represent that you are 21 years of age or older. 99bd reserves the right to request documentary proof of age at any time, and to suspend or permanently close any Account where the Player cannot confirm they meet the minimum age requirement.
3.2 Jurisdiction. You are responsible for ensuring that accessing and using 99bd is lawful in your country or territory of residence. 99bd does not represent that the platform is available or appropriate for use in all locations. Accessing the platform from a Prohibited Territory is done entirely at your own risk.
3.3 Single Account. Each Player may hold only one Account on 99bd. Operating multiple Accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and constitutes grounds for immediate suspension of all associated Accounts and forfeiture of all associated balances.
3.4 Mental Capacity. By using the platform, you confirm that you are of sound mind, that you are acting on your own behalf, and that you are not acting under the instruction or on behalf of any other person or organisation.
4. Account Registration
4.1 To access the full range of 99bd services, you are required to complete the registration process by providing accurate, current, and complete information including a valid mobile number and a secure password. You agree to update this information promptly if it changes.
4.2 99bd reserves the right to carry out identity verification ("KYC") checks at any point during your use of the platform. This may include requesting a copy of a government-issued identification document, proof of address, or proof of the payment method used. Failure to provide requested documentation within a reasonable timeframe may result in the suspension of your Account and the withholding of pending withdrawal requests until verification is complete.
4.3 You must not register an Account using false, misleading, or another person's identity. Doing so constitutes fraud and will result in permanent Account closure, forfeiture of all funds, and may be referred to the relevant authorities.
4.4 99bd reserves the right, at its sole discretion, to decline any registration application without providing a reason.
5. Account Security
5.1 You are solely responsible for maintaining the confidentiality and security of your Account credentials, including your password. You must not share your login details with any third party. 99bd will never request your password via email, live chat, or telephone.
5.2 All activity conducted through your Account — including bets placed, deposits made, and withdrawal requests submitted — is your sole legal responsibility, regardless of whether the activity was carried out by you personally or by another person who gained access to your credentials.
5.3 If you suspect that your Account has been accessed without your authorisation, you must notify 99bd's customer support team immediately via live chat at [email protected]. 99bd will take reasonable steps to investigate the matter and, where appropriate, temporarily suspend the Account pending a full review.
5.4 You are advised to use a strong, unique password for your 99bd Account and to ensure that your device and mobile wallet credentials (bKash, Nagad, Rocket, Upay) are equally well protected.
6. Deposits
6.1 All deposits on the 99bd platform are processed in Bangladeshi Taka (৳). The minimum deposit amount is ৳200. There is no standard maximum deposit limit, though individual payment providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) may impose their own transaction limits.
6.2 99bd accepts deposits via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Deposits made via local mobile wallets (bKash, Nagad, Rocket, Upay) are credited to your Account balance within seconds of confirmation. Card-based deposits may take marginally longer depending on your card issuer.
6.3 You warrant that all funds deposited into your 99bd Account originate from a legitimate source and that you are the authorised holder of the payment method used. Depositing funds obtained through illegal means constitutes money laundering and will be reported to the relevant authorities.
6.4 99bd does not charge deposit fees. However, your payment provider may apply its own transaction charges. You are responsible for checking and accepting any such charges before initiating a deposit.
6.5 Deposits that cannot be attributed to a verified Account — for example, deposits made without a correct reference number — may be subject to a delay in crediting. In such cases, contact 99bd support with proof of the transaction and your Account details.
7. Withdrawals
7.1 Withdrawal requests may only be made to the same payment method used to fund the Account, up to the amount deposited via that method. This policy is in place to prevent money laundering and to comply with international payment processing standards.
7.2 The minimum withdrawal amount is ৳500. Withdrawal requests submitted via bKash, Nagad, Rocket, and Upay are typically processed within 60 minutes of approval. Withdrawals to Visa or Mastercard may take 1–3 business days depending on the issuing bank.
7.3 99bd reserves the right to require full KYC verification before processing any withdrawal request. This includes, but is not limited to, submission of a national identity card (NID), passport, or driving licence, together with a selfie and proof of the payment method used.
7.4 Withdrawals of bonus winnings are subject to the applicable wagering requirements being met in full before a withdrawal request can be submitted. Attempting to withdraw bonus funds before completing wagering requirements will result in the bonus balance being forfeited.
7.5 99bd reserves the right to delay or withhold a withdrawal pending investigation if there is a reasonable suspicion of fraudulent activity, bonus abuse, or a breach of these Terms.
8. Bonuses & Promotions
8.1 99bd may from time to time offer welcome bonuses, reload bonuses, free bets, cashback promotions, and other incentives to eligible Players. Each promotion is governed by its own specific terms, which will be communicated at the time the promotion is made available.
8.2 Unless stated otherwise in the specific promotion terms, all bonuses awarded by 99bd carry a wagering requirement of at least 30x the bonus amount before the resulting balance may be withdrawn. Wagering contributions vary by game type: sports bets typically contribute 100%; live casino games may contribute between 10% and 100%; slots contributions depend on the specific title.
8.3 Bonuses are valid for 30 calendar days from the date of issue unless the specific promotion terms state otherwise. Any unmet wagering requirements and associated bonus balance will be forfeited automatically on expiry.
8.4 99bd reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice, including where 99bd has reasonable grounds to believe that a Player is abusing the promotion system. Abuse includes — but is not limited to — creating multiple Accounts to claim the same offer, placing opposing bets across Accounts, and structured depositing designed to exploit bonus terms.
8.5 Only one welcome bonus may be claimed per Player, per household, per device, and per IP address. 99bd's decision regarding bonus eligibility and disputes is final.
9. Betting Rules
9.1 All bets on the 99bd platform are subject to the specific rules applicable to the sport, event, or market in question. These rules are available in the platform's help section and are incorporated into these Terms by reference.
9.2 Once a bet has been confirmed and accepted by the platform, it cannot be cancelled or amended by the Player. Confirmation is indicated by the bet appearing in your bet history with an "Accepted" status.
9.3 99bd reserves the right to void any bet that was placed as a result of a manifest error — including incorrect odds caused by a technical fault, data feed failure, or human input error. In such cases, the stake will be returned to the Player's Account in full.
9.4 Maximum bet limits and maximum payout limits apply per event, per market, and per Player. 99bd reserves the right to reduce the maximum stake for any Player whose betting patterns suggest arbitrage, systematic exploitation of pricing errors, or other forms of advantage play.
9.5 In-play (live) bets are accepted at the platform's discretion. Odds offered during a live event may be suspended at any time. Bets placed during a period of suspension will be void and the stake returned.
9.6 For cricket markets, 99bd follows standard industry settlement rules including Duckworth-Lewis-Stern (DLS) method outcomes for weather-affected matches, and official tournament governing body rulings for abandonment and forfeiture scenarios.
10. Casino & Games
10.1 Casino games and crash games available on the 99bd platform are provided by internationally certified third-party software studios including, but not limited to, Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. The rules and mechanics of each game are determined by the respective game provider.
10.2 All games use certified random number generator (RNG) technology or, in the case of live dealer games, physical dealing procedures overseen by trained dealers on professionally managed live studio floors. 99bd does not control or influence game outcomes in any way.
10.3 In the event of a technical fault, disconnection, or game malfunction during a gaming session, 99bd's dispute resolution team will investigate the session logs and determine an appropriate outcome. 99bd's decision regarding malfunctions is final. No winnings will be paid out on games that experienced a verified technical error affecting the integrity of the game round.
10.4 99bd reserves the right to add, remove, modify, or temporarily suspend any game or game category from the platform at any time without prior notice.
11. Prohibited Activities
The following activities are strictly prohibited on the 99bd platform. Engaging in any of them constitutes a material breach of these Terms and will result in immediate Account suspension, forfeiture of all balances, and, where appropriate, referral to law enforcement authorities:
- Registering more than one Account, or assisting another person to circumvent the single-Account rule.
- Using automated software, bots, scripts, or artificial intelligence tools to place bets, interact with games, or access platform features.
- Depositing, wagering, or withdrawing funds derived from illegal activities, or using the platform to launder money in any form.
- Deliberately placing opposing bets across multiple Accounts (including via third parties) to guarantee a risk-free outcome or exploit promotional offers.
- Colluding with other Players, dealers, or 99bd staff to gain an unfair advantage.
- Exploiting software bugs, pricing errors, or technical glitches for financial gain and failing to report them to 99bd support immediately upon discovery.
- Using another person's Account, payment method, or identity — whether with or without their consent.
- Engaging in abusive, threatening, or harassing behaviour towards 99bd support staff or other players on any shared platform feature.
- Attempting to hack, disrupt, or interfere with the platform's technical infrastructure, including distributed denial-of-service (DDoS) attacks or SQL injection attempts.
12. Responsible Gaming
12.1 99bd is committed to promoting responsible gambling. Gambling is intended to be an enjoyable leisure activity, and 99bd provides a range of tools to help Players maintain control over their activity. These tools are available to all registered Players at any time via account settings or by contacting the 24/7 live support team.
12.2 Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their Account. Once set, a limit reduction takes effect immediately; a limit increase takes effect after a 24-hour cooling-off period.
12.3 Session Time Limits & Reality Checks: Players may configure session time reminders that notify them of how long they have been active on the platform in a single sitting.
12.4 Self-Exclusion: Any Player may request a self-exclusion period of 30 days, 90 days, 6 months, 12 months, or permanent closure. Self-exclusion requests are processed by the support team immediately and cannot be reversed before the chosen period expires. During a self-exclusion period, the Player will not receive any promotional communications from 99bd.
12.5 Players who feel that gambling may be negatively affecting their life, finances, or relationships are strongly encouraged to visit the 99bd Responsible Gaming page, contact our support team, or seek assistance from recognised problem gambling support organisations.
12.6 The minimum age to gamble on the 99bd platform is 21 years. 99bd conducts age verification checks and will immediately suspend any Account where there is reason to believe the Account holder does not meet the minimum age requirement.
13. Intellectual Property
13.1 All content on the 99bd platform — including but not limited to the website design, graphics, text, logos, software code, user interface elements, game assets, promotional materials, and branding — is the exclusive intellectual property of 99bd or its licensed content providers, and is protected by applicable copyright, trademark, and intellectual property laws.
13.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, non-commercial entertainment purposes only. You may not reproduce, distribute, publicly display, reverse-engineer, or create derivative works from any platform content without the prior written consent of 99bd.
13.3 The 99bd brand name, logo, and associated marks are the trademarks of 99bd. Nothing in these Terms grants you any right to use these marks without explicit written authorisation.
14. Limitation of Liability
14.1 To the fullest extent permitted by applicable law, 99bd shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the platform, including but not limited to: loss of winnings due to technical fault; delay in processing withdrawals; unauthorised access to your Account; service interruptions; or reliance on information displayed on the platform.
14.2 99bd makes no warranty, express or implied, that the platform will be continuously available, error-free, or free from viruses or other harmful components. Access to the platform is provided on an "as is" and "as available" basis.
14.3 Nothing in these Terms shall limit 99bd's liability for fraud, wilful misconduct, gross negligence, or any other liability that cannot be excluded or limited by applicable law.
14.4 You accept that gambling carries inherent financial risk and that the outcome of any bet or game is uncertain. 99bd accepts no responsibility for financial losses incurred through normal use of the platform.
15. Privacy & Data Protection
15.1 99bd collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at https://99bd.io/privacy-policy and is incorporated into these Terms by reference.
15.2 By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy. This includes data necessary for account management, KYC verification, fraud prevention, responsible gaming monitoring, and customer support.
15.3 99bd implements 256-bit SSL encryption across the entire platform to protect data in transit. Player funds are held in segregated accounts. 99bd does not sell personal data to third parties for marketing purposes.
16. Amendments to These Terms
16.1 99bd reserves the right to amend, update, or replace these Terms at any time. When material changes are made, 99bd will provide reasonable notice by displaying a prominent notice on the platform and, where possible, sending a notification to the email address or mobile number registered to your Account.
16.2 Your continued use of the platform following the effective date of any revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must cease using the platform and, if you wish, request the closure of your Account.
16.3 The most current version of these Terms is always available at https://99bd.io/terms-conditions. The "Last Updated" date at the top of this page indicates when the Terms were most recently revised.
17. Governing Law & Dispute Resolution
17.1 These Terms shall be governed by and construed in accordance with the laws of the jurisdiction under which 99bd holds its international gaming licence. By using the platform, you submit to the non-exclusive jurisdiction of the competent courts of that jurisdiction for the resolution of any disputes.
17.2 In the event of a dispute regarding a bet, game outcome, payment, or any other aspect of the platform, you must contact 99bd's customer support team in the first instance. 99bd aims to resolve all disputes fairly and within 10 business days of receipt of a formal complaint.
17.3 If a dispute cannot be resolved through the internal complaints process, 99bd will cooperate with any applicable alternative dispute resolution (ADR) process available under its licensing framework.
17.4 These Terms, and any dispute arising under them, shall be construed in the English language. Any translation of these Terms is provided for convenience only; in the event of any conflict, the English-language version shall prevail.
18. Contact Information
18.1 If you have any questions regarding these Terms & Conditions, or if you wish to make a formal complaint, you may contact 99bd's support team through the following channels:
- Email: [email protected] (plain text — not a clickable link)
- Live Chat: Available 24/7 directly through the 99bd platform. Average response time: 2–5 minutes.
- WhatsApp: +880 1700 000000 (plain text — not a clickable link)
18.2 All formal complaints must be submitted in English and must include your Account username, a description of the issue, and any supporting documentation or transaction references where applicable.
18.3 99bd's customer support team operates on Bangladesh Standard Time (BST, UTC+6) but provides live chat coverage 24 hours a day, 7 days a week, including all Bangladesh public holidays.